FAQs

A & J Drain Service LLC

  • Where do I turn my water off to the house?

    Locating the main water shut-off valve is crucial for emergencies such as burst pipes. It's also advisable to turn off the main water supply when leaving for an extended period, like a vacation.
  • How much will it cost to unclog my drain?

    The cost for drain unclogging varies based on the clog's location, severity, and the time required to clear it. Our specialists will provide an accurate quote after assessing the situation on-site. Please contact us to schedule an evaluation.
  • What causes drains and sewer lines to clog?

    Drain and sewer line clogs often result from accumulation of hair, soap residue, grease, and food particles. In sewer lines, tree root intrusion, pipe damage, and debris buildup in older systems can also cause blockages.
  • What are the signs of a clogged drain or sewer line?

    Indicators of a clogged drain or sewer line include multiple slow-draining fixtures, gurgling sounds from pipes, unpleasant odors near drains or in basements, and water backups or slow drainage in sinks and toilets.
  • Can I use chemical drain cleaners?

    We advise against using chemical drain cleaners. While they may offer temporary relief, these products can cause long-term damage to pipes, eroding protective coatings and potentially weakening plastic or metal plumbing components.
  • When should I call a professional?

    Professional assistance is recommended if drain issues persist after attempting basic solutions like plungers or mild cleaners. Additionally, if you notice gurgling sounds, foul odors, water backups, or multiple clogged drains, it's time to call an expert. Professional tools such as snakes or hydro-jets can effectively address deeper plumbing problems.
  • What's the difference between snaking and hydro-jetting?

    Snaking, or augering, uses a mechanical cable to break up simple clogs caused by hair, toilet paper, or small obstructions. Hydro-jetting employs high-pressure water to remove grease, sludge, roots, and residue, providing a more thorough cleaning of the entire pipe line.
  • Will hydro-jetting damage my pipes?

    Contemporary hydro-jetting techniques are generally safe and often less invasive than traditional augering methods. However, for older or potentially fragile pipes, a professional inspection is recommended prior to hydro-jetting to ensure the procedure's safety.
  • Do you offer video pipe inspection?

    Yes, we provide video pipe inspection services. Our closed-circuit camera technology allows us to precisely locate clogs, assess pipe damage, and develop targeted solutions for your plumbing issues.
  • What is preventive maintenance?

    Preventive maintenance involves routine cleaning procedures such as snaking or hydro-jetting before significant backups occur. This proactive approach can extend the lifespan of your plumbing system, particularly for older pipes or those prone to root intrusion.